Resources
Resources for the 12 Elements of Volunteer Management
#1 Planning and Resources: These are Web sites that will help you assess whether your organization is ready for volunteers:
- 4-H Youth Development
- ManagementHelp.org- Developing and Managing Volunteer Programs
- EnergizeInc.com- Volunteer Program Evaluation and Assessment
#2 Staffing: These sites help determine staffing needs to manage a diverse, part-time volunteer staff:
- EnergizeInc.com- Staffing the Volunteer Program for Success
- From the Top Down: The Executive Role in Volunteer Program Success
#3 Volunteer Work Design: A key component to keeping volunteers is thoughtful design of volunteer opportunities. These sites offer tips:
- EnergizeInc.com-Volunteer Work Design
- Casanet.org- Essential Volunteer Management
- Volunteer Job Description Worksheet [PDF]
#4 Recruitment: Successful volunteer recruitment requires support of the entire organization and ties into marketing efforts. These sites help you find better ways to recruit:
- EnergizeInc.com- Articles on Volunteer Recruitment
- ServiceLeader.org- For Volunteer Managers
- Casanet.org- Volunteer Recruitment Campaigns
#5 Interviewing and Screening: Effective interviewing prevents many of the most common problems in volunteer management. Find out how to interview and screen more effectively:
- EnergizeInc.com- Interview Screeners
- EnergizeInc.com- Screening Guidelines
- Volunteer Screening Procedures: Too Lenient?
#6 Orientation and Training: Provide context and a way for volunteers to succeed through tips offered at these sites:
- ManagementHelp.org- Developing and Managing Volunteer Programs
- EnergizeInc.com- Volunteer Training Tools
- VolunteerWeek.org- Training and Professional Development
#7 Volunteer/Employee Relationships: Encourage teamwork and build relationships between staff and volunteers with ideas from these sites:
- The Art of Volunteer Development [PDF]
- Casanet.org- Essential Volunteer Management
- Suite101.com- Volunteer-Staff Relations
#8 Supervision: Determine the best fit for level of supervision and staff expertise to address volunteer supervision through these sites:
- EnergizeInc.com- Volunteer Supervision
- VolunteerToday.com- Volunteer Management & Supervision
- Checklist For Volunteer Supervisors
#9 Recognition: The merits and drawbacks of all kinds of volunteer recognition are discussed at these sites:
- EnergizeInc.com- Volunteer Reognition Ideas
- Theory of Volunteer Recognition: An Incendiary Analysis
- PointsofLight.org- Awards
#10 Recordkeeping and Reporting: Documenting the valuable work of volunteers assists with recruitment, recognition and fundraising. Find out how to track volunteer contributions more effectively at these sites:
#11 Evaluation: Effective evaluation maintains program integrity and provides recognition opportunities for volunteers. Learn how to conduct volunteer evaluations at these sites:
- Casanet.org- Volunteer Evaluation
- ServiceLeader.org- Volunteer Evaluation of Virtual Volunteering
- A Simple Sample Evaluation Form
#12 Volunteer Input: Create channels for volunteer input through ideas offered at this site: